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KDOMPI
Privacy Policy
This policy explains how Kdompi (“Kdompi,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you visit kdompi.com (the “Site”), submit a wholesale or retail inquiry, or otherwise interact with us. By using the Site, you agree to the practices described here.
1. Information We Collect
Information you give us When you fill out a quote request, contact form, or newsletter signup, we may collect:
• Full name
• Email address
• Phone number
• Company name and your role
• Business address
• The products or product categories you are interested in
• Any other information you choose to include in a message to us
You are not required to provide all of this information, but incomplete submissions may limit our ability to respond to your inquiry. Information collected automatically When you visit the Site, we and our service providers (including our website platform, Wix.com) automatically collect certain technical information, such as: • IP address and approximate location • Browser type, device type, and operating system • Pages viewed, time spent on the Site, and referring/exit pages • Cookie and similar tracking identifiers (see Section 3)
2. How We Use Information
We use the information we collect to:
• Respond to wholesale, retail, and general inquiries, and prepare quotes and samples
• Process and fulfill orders, and communicate about shipping, lead times, and account status
• Verify business identity and compliance requirements for wholesale partners
• Operate, maintain, and improve the Site and our product offerings
• Send updates about new products, harvests, or company news, where you have opted in
• Detect, prevent, and address fraud, security issues, or technical problems
• Comply with legal obligations, including customs, food safety, and tax recordkeeping
3. Cookies and Similar Technologies
The Site, built and hosted on Wix.com, uses cookies and similar technologies to operate the Site, remember preferences, and analyze traffic. These may include cookies set directly by Wix and by third-party analytics or advertising providers integrated into the Site. You can control cookies through your browser settings, and where required by law, we will present a cookie consent banner allowing you to accept or decline non-essential cookies. Disabling cookies may affect how parts of the Site function.
4. How We Share Information
We do not sell your personal information. We may share information with:
• Service providers who help us operate the Site, process forms, host data, or send communications (for example, Wix.com and email delivery providers), under obligations to protect your information
• Logistics, freight, and customs partners as needed to fulfill and ship wholesale orders
• Professional advisors, such as legal or accounting firms, where necessary
• Regulators or authorities where required by law, such as for FDA registration, food safety, or customs compliance
• A successor entity in the event of a merger, acquisition, or sale of assets
5. Data Retention
We retain personal information for as long as necessary to respond to your inquiry, maintain a business relationship, meet legal, tax, and food-safety recordkeeping obligations, and resolve disputes. When information is no longer needed for these purposes, we take reasonable steps to delete or anonymize it.
6. Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to opt out of certain uses such as marketing communications. To exercise any of these rights, contact us using the details in Section 10.
Residents of California and other U.S. states with comprehensive privacy laws, and individuals in the European Economic Area, United Kingdom, or other jurisdictions with data protection laws, may have additional rights under those laws. We will respond to verified requests consistent with applicable law. You can unsubscribe from marketing emails at any time using the link in those emails, or by contacting us directly.
7. Children’s Privacy
The Site is intended for business and adult consumer use and is not directed to children under 13 (or the relevant age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
8. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Kdompi sources, processes, and packs products in Cambodia and ships to customers primarily in the United States. Information you provide may be processed or stored in the United States or other countries where our service providers operate, which may have different data protection laws than your home country.
10. Contact Us
Questions, requests, or concerns about this Privacy Policy or your information can be directed to:
• Kdompi — Attn: Socheata Sao, Co-Founder & Operations Lead
• Email: socheatasao@kdompi.com
• Phone: +1 (401) 436-3282
+855 93 753 839
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated version on this page with a revised effective date. Material changes will be highlighted where required by law.
